Location: Telford Job Type: Contract Industry: Cloud & Infrastructure Job reference: BBBH420342_1755012786 Posted: about 5 hours ago
Remote Technical Services Engineer - Storage Engineer - Hybrid - Must have an active SC Clearance
We are looking for an experienced Remote Technical Services Engineer to join our growing team and support a range of critical implementation, upgrade, and migration projects. With project demand increasing, this is an excellent opportunity for a skilled professional to make a real impact.
Key Responsibilities for Remote Technical Services Engineer
1. Perform implementation, upgrade, and migration project work for storage solutions.
2. Deliver high-quality 2nd to 3rd line support for storage devices.
3. Collaborate with the wider team to ensure reliable and efficient service delivery.
4. Proactively manage personal workload to meet deadlines and project requirements.
Essential Skills for Remote Technical Services Engineer
5. 5-10 years' experience implementing, migrating, and supporting storage devices.
6. Strong knowledge of file and block storage technologies.
7. Experience with Dell EMC storage devices and Unisphere.
8. Familiarity with Brocade SAN Switches and SanNav.
9. Strong teamwork, communication, and problem-solving skills.
10. Awareness of ITIL Service Management, including incident and change management.
Desirable Skills for Remote Technical Services Engineer
11. Experience with Veritas NetBackup.
12. Knowledge of NetApp and HP storage devices.
13. Understanding of HBA configuration, Multipathing, and server OS (Windows, Linux, AIX, Solaris).