Position: Customs & Compliance Manager
Location: London Heathrow (Office-Based / Hybrid Options Available)
Salary: £65,000 per annum
Hours: Monday to Friday 8:30 - 19:00
About the Role
We are working with a well-established UK-based SME freight forwarding group who are looking to appoint an experienced Customs & Compliance Manager to take ownership of their customs function for their UK operaiotn reporting into thier London Heathrow branch .
This is a key leadership role responsible for managing, developing, and continuously improving all customs operations across import and export activity within one of the company's core UK hubs. You will ensure full HMRC compliance while driving efficiency, accuracy, and commercial value across the customs function.
This is an excellent opportunity for someone who enjoys a blend of hands-on customs operations and strategic development, within a busy international freight environment at a major UK airfreight gateway.
Key Responsibilities
Lead and manage the UK customs function.
Ensure full compliance with HMRC regulations and UK customs legislation
Oversee customs declarations including CFSP, NCTS, customs warehousing, and duty regimes
Maintain and develop AEO compliance standards and internal audit processes
Act as the key point of contact for all customs-related queries and escalations at Heathrow
Review, improve, and implement customs processes, SOPs, and control frameworks
Liaise with HMRC, external authorities, airlines, and internal stakeholders
Support customs strategy and regulatory compliance across airfreight operations
Identify cost-saving opportunities and drive operational efficiencies
Support systems integration and customs workflow improvements
About You
The ideal candidate will have:
Strong background in customs operations, compliance, or brokerage
Experience within freight forwarding, 3PL, logistics, or airfreight environments
Solid understanding of UK customs legislation and procedures
Experience with AEO standards and audit compliance (highly desirable)
Strong stakeholder management skills, particularly within fast-paced operational environments
Ability to lead a customs function and drive continuous improvement
What's on Offer
Salary up to £65,000 per annum
Senior role based at a major Heathrow freight hub
Opportunity to lead and shape the customs function
Strong SME environment with autonomy and visibility
Long-term career progression within a growing logistics business
Apply Now
If you are an experienced Customs & Compliance professional looking for a leadership role within a fast-paced Heathrow freight environment, we would love to hear from you.
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WR is acting as an Employment Agency in relation to this vacancy.
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