Community Learning Disability Service Manager
Responsibilities
* Provide overall leadership for specialist community learning disability services, ensuring delivery of effective, efficient and high‑quality clinical pathways in line with commissioning specifications and available resources.
* Develop, implement and oversee clinical and operational systems that support safe, effective, responsive and person‑centred care.
* Ensure services reflect Trust values and national policy, and are continuously improved through quality improvement, benchmarking and innovation.
* Lead and support service transformation programmes, working collaboratively with people with learning disabilities, families, carers, commissioners and partner organisations.
* Support the integration agenda by working closely with community services, mental health services and local authority partners in line with greater Manchester learning disability strategies.
* Ensure robust clinical governance arrangements, compliance with statutory regulation, legal frameworks and CQC standards, and effective risk management, health and safety, patient safety and learning from incidents.
* Provide professional and clinical leadership across services, ensuring multidisciplinary teams are actively involved in service planning, decision‑making and quality improvement.
* Hold responsibility for borough‑based budgets, monitor financial performance, identify pressures early and report to senior leadership, and act as an authorised signatory where required.
* Provide line management to senior staff, support workforce planning, performance appraisal, staff wellbeing and effective communication across services.
* Develop and maintain effective working relationships with commissioners, local authorities, service user groups, police, voluntary sector organisations and wider system partners.
* Ensure full compliance with Trust policies, procedures, standing orders, financial instructions, equality, diversity and inclusion principles, confidentiality, information governance and data protection requirements.
* Promote health and safety, infection prevention and control policies and appropriately report incidents.
Qualifications and Experience
* Senior management level experience in multi‑disciplinary learning disability services.
* Experience supporting people with complex and challenging needs.
* Exposure to service redesign, financial and staff management at a senior level.
* Experience leading quality improvement and change processes.
Education / Qualifications
* Relevant health or social care professional qualification and registration.
* Post‑graduate diploma or equivalent evidence of experience.
* Evidence of continued professional development.
* Evidence of management training.
* Post‑graduate study in research methodology.
Knowledge
* Detailed understanding of government policy in relation to learning disability services and the wider health and social care agenda.
* Detailed knowledge of national targets and requirements.
* Highly developed specialist knowledge across a range of learning disability areas of practice.
* Working knowledge of implementing programmes of health improvement and national policy implementation.
Skills and Abilities
* Ability to lead and manage a team.
* Excellent presentation and interpersonal skills.
* Ability to utilise IT effectively.
* Ability to critically analyse data.
* Ability to build confidence with local stakeholders and professionals.
* Ability to lead, motivate and empower others to reach organisational goals, especially within complex multi‑professional environments.
* Managing change and coping with ambiguity.
* Excellent communicator – both orally and in writing.
* Ability to demonstrate effective people and management skills.
Benefits
* Generous annual leave entitlement for Agenda for Change staff.
* Flexible working opportunities to support work/life balance.
* Access to continued professional development.
* Involvement in improvement and research activities.
* Health and wellbeing activities and access to a staff wellbeing service.
* Access to staff discounts across retail, leisure and travel.
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