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About
Role & Responsibilities As a QA Technician, the role involves ensuring product and process compliance through rigorous production testing and meticulous documentation. This hands-on role is responsible for planning and executing laboratory and R&D trials, supporting continuous improvement (CI) initiatives, and ensuring accurate testing, documentation, and reporting. Key responsibilities include (but not limited to): Conducting in-line and final product lab tests to verify adherence to quality standards – provide cover to the primary person responsible for lab testing Maintain and improve any product safety standards as required by GMP and BRC requirements. Working closely with cross-functional teams, you will support complaint investigations and customer queries through analytical retain testing and thorough reporting. Maintaining accurate and traceable records for audits Managing document and change control processes Supporting NPI by preparing relevant documentation and generating part numbers Supporting First Article Inspection (FAI) processes (New product Introduction) Overseeing the quarantine stock system to prevent non-conforming product release. Preparing and Issuing Certificate of Analysis (CoAs) Contributing to Corrective and Preventative Action (CAPA) investigations Coordinate any RMA activity. Compiling cost-of-quality reports Managing equipment calibration and Measurement System Analysis (MSA) to uphold test accuracy and reliability Ensuring continuous compliance with customer requirements and regulatory standards Implementing and monitoring Statistical Process Control (SPC) to identify trends and drive continuous improvement Updating and maintaining product specifications within the NetSuite ERP system Shared Responsibilities within QA Participate in routine laboratory testing activities, including physical and performance testing of all product categories as required Assist in routine label printing for production, ensuring correct versions and specifications are always followed Support in general QA admin tasks such as scanning, filing, and updating digital records. Contribute to the upkeep and cleanliness of the QA lab and associated testing areas Provide support to the wider quality team, in peak periods or when covering for absence colleagues Arrange and dispatch product samples via DHL or other couriers as requested on time every time Organise and collect completed production paperwork to support traceability and recordkeeping requirements Requirements: Batchelor’s Degree in relevant field (e.g. Science, quality, production engineering) or equivalent quality/manufacturing experience within a regulated industry. Excellent analytical skills and attention to detail with the ability to analyse data and produce technical reports. Good knowledge of MS Office programs Experience in QA/QC or lab coordination within a manufacturing or packaging environment preferred. Experience of GMP or similarly regulated industry preferably BRC or food certified. Knowledge of regulatory requirements and quality standards preferred e.g. ISO14001, ISO9001 Organisational and time management abilities – capable of managing multiple priorities and meeting deadlines Willingness to work shifts and provide flexible cover as required to support operations. Adaptable approach to changing priorities and production demands Commitment to learning all product categories and manufacturing processes across the site Maintain a positive can-do attitude with a strong focus on quality, efficiency and continuous improvement Demonstrate a high level of productivity whilst ensuring strict adherence to quality and safety standards Willing to take on development opportunities with potential to progress within the business
* Caerphilly, Wales, United Kingdom
* QA
About
Role & Responsibilities As a QA Technician, the role involves ensuring product and process compliance through rigorous production testing and meticulous documentation. This hands-on role is responsible for planning and executing laboratory and R&D trials, supporting continuous improvement (CI) initiatives, and ensuring accurate testing, documentation, and reporting. Key responsibilities include (but not limited to): Conducting in-line and final product lab tests to verify adherence to quality standards – provide cover to the primary person responsible for lab testing Maintain and improve any product safety standards as required by GMP and BRC requirements. Working closely with cross-functional teams, you will support complaint investigations and customer queries through analytical retain testing and thorough reporting. Maintaining accurate and traceable records for audits Managing document and change control processes Supporting NPI by preparing relevant documentation and generating part numbers Supporting First Article Inspection (FAI) processes (New product Introduction) Overseeing the quarantine stock system to prevent non-conforming product release. Preparing and Issuing Certificate of Analysis (CoAs) Contributing to Corrective and Preventative Action (CAPA) investigations Coordinate any RMA activity. Compiling cost-of-quality reports Managing equipment calibration and Measurement System Analysis (MSA) to uphold test accuracy and reliability Ensuring continuous compliance with customer requirements and regulatory standards Implementing and monitoring Statistical Process Control (SPC) to identify trends and drive continuous improvement Updating and maintaining product specifications within the NetSuite ERP system Shared Responsibilities within QA Participate in routine laboratory testing activities, including physical and performance testing of all product categories as required Assist in routine label printing for production, ensuring correct versions and specifications are always followed Support in general QA admin tasks such as scanning, filing, and updating digital records. Contribute to the upkeep and cleanliness of the QA lab and associated testing areas Provide support to the wider quality team, in peak periods or when covering for absence colleagues Arrange and dispatch product samples via DHL or other couriers as requested on time every time Organise and collect completed production paperwork to support traceability and recordkeeping requirements Requirements: Batchelor’s Degree in relevant field (e.g. Science, quality, production engineering) or equivalent quality/manufacturing experience within a regulated industry. Excellent analytical skills and attention to detail with the ability to analyse data and produce technical reports. Good knowledge of MS Office programs Experience in QA/QC or lab coordination within a manufacturing or packaging environment preferred. Experience of GMP or similarly regulated industry preferably BRC or food certified. Knowledge of regulatory requirements and quality standards preferred e.g. ISO14001, ISO9001 Organisational and time management abilities – capable of managing multiple priorities and meeting deadlines Willingness to work shifts and provide flexible cover as required to support operations. Adaptable approach to changing priorities and production demands Commitment to learning all product categories and manufacturing processes across the site Maintain a positive can-do attitude with a strong focus on quality, efficiency and continuous improvement Demonstrate a high level of productivity whilst ensuring strict adherence to quality and safety standards Willing to take on development opportunities with potential to progress within the business
* Caerphilly, Wales, United Kingdom
Work experience
* QA
Languages
* English
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Quality Assurance
* Industries
Technology, Information and Internet
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