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Hotel nights auditor

Delta Hotels by Marriott Durham Royal County
Night auditor
Posted: 12 June
Offer description

The Role:

As a Night Auditor at Delta Hotels, it is a largely administrative role, responsible for completing reporting tasks related to concluding the days business, whilst also fulfilling receptionist responsibilities. During a typical shift, you will be working as part of a team to also ensure all our guests feel welcomed, valued and appreciated, leading to a fantastic stay.

Main responsibilities:

* Complete end of day activities including posting charges to accounts, running night audit backup, and roll the date.
* Process all payments types such as room charges, cash, checks, debit and credit.
* Preparing data/lists to have a record of all guests in case of an emergency
* Sell & process reservations to walk in guests
* Process all guest check in/ check outs
* Complete fire responsibilities
* Morning operational set-up
* Receptionist duties - telephone operating, actioning wake up calls, activating room keys
* Adhere to Company policies and procedures. Maintain brand standards throughout.
* Perform other reasonable duties as instructed



Benefits:

* Discounted room rates for you, as well as your friends & family worldwide.
* Discount on food & beverage at Marriott hotels worldwide.
* Marriott benefit hub providing discount at many huge brands!
* Personalised training and development opportunities.
* Free meals on duty.
* Free use of the gym.
* Opportunity to earn more through company incentives.
* Many more!



The Person:

The opportunities for development and career progression are endless but we need people who possess the following:

* Teamwork
* Reliability & Organised
* Technology friendly
* Warm & Welcoming
* Multi-tasking
* Well presented

About us: Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important.

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