Job Description:
QA & Compliance Manager - Accommodation, Education & Facilities Sector
Salford Quays, Manchester | Hybrid Working | Full-Time (37.5 hours)
£40,000 - £50,000 per annum (DOE) + Excellent Benefits
About the Opportunity
We're recruiting for an experienced QA & Compliance Manager to join a well-established organisation operating within the education, accommodation, and facilities management sector.
This is a key national role focused on driving operational compliance, quality assurance, and continuous improvement across multiple UK sites and contracts.
If you have experience managing contracts, SLAs, and compliance frameworks within a university, school, student accommodation, or SPV environment, this is a fantastic opportunity to step into a role where you can make a real operational impact.
The Role
As QA & Compliance Manager, you'll take ownership of ensuring all business operations remain compliant, consistent, and efficient. You'll be the go-to expert for policies, procedures, and training frameworks - embedding best practice and ensuring every site meets the required standards.
Key responsibilities include:
Leading the review and implementation of compliance frameworks, policies, and operational procedures.
Ensuring training and certifications are always up to date, completed, and fully signed off.
Managing contract compliance, SLAs, and service delivery standards across multiple sites.
Overseeing incident reporting, investigations, and root cause analysis, ensuring corrective actions are tracked and closed.
Maintaining strong document governance and version control within compliance systems.
Driving continuous improvement initiatives using the Plan-Do-Check-Act methodology.
Producing clear, data-led compliance reports for senior stakeholders.
Acting as a key link between operational, estates, and leadership teams to promote a culture of quality and accountability.About You
We're looking for someone who is naturally thorough, organised, and solutions-focused - with a strong grasp of compliance management and operational delivery.
You'll bring:
Proven experience in a QA, Compliance, or Risk Management role.
Background in education, student accommodation, FM, or contract management (SPVs, universities, schools).
Strong understanding of audit processes, policy frameworks, and governance principles.
Experience overseeing training and competency frameworks.
Exceptional attention to detail and ability to analyse and present data.
Confident communicator who can influence and support teams across all levels.
Proficiency with Microsoft 365 and compliance/document management platforms.What's on Offer
£40,000 - £50,000 per annum (DOE)
33 days holiday (including bank holidays, rising with service)
Birthday day off
Pension & life assurance
Private healthcare & Employee Assistance Programme
Hybrid working (mix of home and Salford office)
Lifestyle perks - including gym discounts, cinema tickets, and wellbeing benefitsWhy Apply?
This is a standout opportunity for someone who thrives on creating order, driving compliance, and building a culture of accountability and quality. You'll play a crucial role in ensuring operations run safely, efficiently, and in line with best practice across a growing national organisation.
Ready to make a real impact?
Apply now to join as QA & Compliance Manager and help set new standards for operational excellence, compliance, and quality across the UK