The purpose of this role is to support the successful operation and growth of Clear Cut's Birmingham post production facility, establishing it as the premier post production provider in the West Midlands. The successful candidate will be the face of the Clear Cut Nations & Regions site in Birmingham, acting as the first point of contact for clients, ensuring excellent service delivery, and maintaining and building strong relationships with the extended production community in the region. The Post Producer / Office Manager is responsible for overseeing the end-to-end post production process on projects delivered locally and across the Group, ensuring operational excellence and client satisfaction. Working closely with colleagues in both Birmingham and the wider Clear Cut Group, the role plays a pivotal part in maintaining high professional standards, supporting new business, and ensuring the smooth day-to-day running of the Birmingham site. As a Post Producer, you will manage workflows across a variety of interesting and exciting projects, working with clients and colleagues from initial discussions to invoice and de-brief. Responsibilities You will proactively maintain and develop productive relationships with all the Company's existing and potential clients to build and grow the company's business in the West Midlands and beyond. You will supervise projects as they progress, liaising between internal departments and clients, ensuring smooth workflows, handovers and communication. You will schedule all work on the company scheduling system, to meet client deadlines with accurate detail to deliver project workflow and appropriate resources. You will oversee and manage client delivery, reacting and prioritising as needed, to ensure deadlines are adhered to. You will take responsibility for accurate and timely costing of job sheets and invoicing of all work that you are involved in in a cost effective and timely manner. You will assist any colleagues with scheduling and ad hoc tasks that arise from time to time. You will keep yourself abreast of new technologies as they are adopted by the company from time to time and take an interest in introducing them to our client base. You work with the Senior Management Team, also support and engage with the Sales team and Bookings Teams as required. In all cases you will contribute proactively to ensure the success and growth of the Group You will supply accurate and timely information to inform management and colleagues as requested. You will take a proactive approach towards your personal professional development as an effective post producer and representative of the business. You will behave at all times in such a manner as to present a positive, professional image as an ambassador and representative of the Company. Maintain a professional, safe and welcoming office environment, ensuring relevant supplies are maintained, any contractors are managed appropriately and accurate records are kept You accept that you may be asked to take on other duties from time to time. Qualifications A good knowledge of professional post-production workflows and technologies is essential A good practical knowledge of Microsoft Office, CRM and scheduling systems A full understanding of costing and invoicing processes as they relate to TV production Good numeracy, literacy and writing skills. Personable, likeable and a good communicator A good manager of people and time The right to work in the UK Essential details: This is a permanent position, based in our Digbeth office in Birmingham. While ad hoc opportunities to work from home could be arranged through the Line Manager, it is expected that this is largely an office-based role. While a general understanding of post production with practical experience of how it it fits into the production process is essential for this role, we understand that training may be needed to give a suitable candidate the deeper technical understanding and familiarity with our scheduling systems to thrive in this role. However we do need candidates who have hands-on experience in post production or production and will not consider applications from those who are aspiring to work in the industry but have not yet worked in a suitable role.