A recruitment agency is seeking a Service Delivery Manager based in Aberdeen to lead and develop a team focused on providing top-notch customer support around the clock. This role involves mentoring team members, maintaining customer support policies, and ensuring service delivery metrics are met. Ideal candidates have proven experience in service delivery management and a strong grasp of IT service management frameworks. The position offers a competitive salary of £50,000 - £55,000.
#J-18808-Ljbffr