Let us tell you a bit about us
We’re Aldermore – the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it.
We thrive by saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose Motonovo Finance every week to buy their next car, van or motorbike.
This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.
Let us tell you a bit about the opportunity
The Relationship Manager is an instrumental role within in our new business acquisition and service proposition. The peripatetic role provides face to face contact with a panel of brokers within the Scotland region. A key aspect of the role is to form and develop effective and productive relationships with brokers and ensure the brokers are familiar with the Aldermore proposition and how that can support them grow their business through delivering fit for purpose solutions for their clients.
Acting as the first port of call for brokers regular contact by telephone is also a feature together ensuring that any changes in criteria or product are communicated effectively.
Providing exceptional service during all broker interactions with the primary focus being to achieve new business targets through the acquisition of good quality mortgage applications
What will your day look like?
* Maximise the potential within the geographic area to achieve the required levels of new business as a key element of the overall performance KPIs.
* Work collaboratively with the Telephony BDM for the area to provide a coordinated and quality service for the brokers
* Maintain and own the regional platinum broker distribution to help achieve strategic objectives
* Delivery of group or team presentations
* Develop, maintain and implement an effective contact strategy for brokers within the area
* Maintain a strong knowledge and awareness of the Aldermore products and services
* Actively encourage brokers to consider the benefits of the services Aldermore offer.
What do we expect from you
* Business to business sales experience in financial services preferably in the Intermediary mortgage market.
* Relationship building and account management skills.
* Previous experience and knowledge of the Mortgage market.
* High standards of personal performance in day to day execution of tasks.
* Advanced communication skills across a range of internal and external stakeholders.
* Previous experience of managing a defined panel of Intermediaries selling financial services products and be able to evidence performance levels achieved
* Previous experience implementing and maintaining a contact strategy with designated panel of brokers.
* Proven ability to handle challenging objections, whilst seeking the best way to resolve them for all stakeholders.
* Motivational and ‘can do’ attitude to drive personal success, as well as encouraging and supporting success for the team.
CeMAP or equivalent – Desirable/to be achieved within 12 months of taking up the role.
What can you expect from us?
* A friendly and flexible culture, the same as how we work with our customers.
* A growing organisation that means there’s lots of opportunities to progress
* A drive for continuous improvement, which you will be empowered to get behind from day one.
* And of course, you will be rewarded competitively, with a good range of core benefits and bonus potential.
Still curious?
Join us and we’ll make the same promises to you as a colleague, as we do to each of our customers. We’re committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.
Please note that we have a thorough referencing process, which includes criminal record check