Go back Herefordshire and Worcestershire Health and Care NHS Trust
Patient Safety Manager
The closing date is 05 April 2026
This post is only open tocurrent employees of the Trust, Worcestershire Acute Hospitals Trust & the ICB.
This is a fixed term post to provide cover for absence for specificpurpose that we anticipate will be required for 6 months. We reserve the right to end this contractsooner with appropriate notice.
We are seeking a motivated practitionerto join our Team. This is an exciting opportunity to contribute to a key organisationalrole supporting patient safety across a diverse range of services.
Working as part of a supportive andexperienced team, you will support incident management processes,governance and reporting arrangements, and help ensure that learning fromincidents is identified, shared and embedded in practice.
A central element of the role will besupporting delivery of the Patient Safety Incident Response Framework (PSIRF),including incident oversight, learning response reviews and improvementactivity. Applicants must have completed Level 2 Systems Approach to Learningfrom Patient Safety Incidents (or equivalent) and demonstrate an understandingof PSIRF and systems-based approaches.
We welcome applications from experiencedBand 7 colleagues with a background in patient safety, quality or governance,as well as Band 6 practitioners who meet the essential criteria and are lookingto develop into a senior patient safety role.
Full time (30-37.5hours per week), Mon-Fri withhybrid working available.
Main duties of the job
Lead and manage the Patient Safety Team,including line management of the Patient Safety Coordinator and Administrator.
Act as the Trusts expert in patient safety,ensuring statutory compliance and high-quality service delivery.
Support and deputise for the Patient SafetyService Lead, and oversee daily incident triage and investigation processes.
Provide expert advice to senior managers andclinical teams in relation to patient safety events, learning, and improvement.
Analyse, evaluate, and report on patientsafety data to identify trends, risks, and opportunities for change.
Promote a proactive and positive culture ofsafety and learning, including developing and delivering training.
Engage with internal and externalstakeholders, including service users and system partners, to ensure excellencein patient safety outcomes.
Contribute to the wider quality governanceagenda, aligning patient safety with complaints, claims, safeguarding, andregulatory compliance.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust,we are working together to deliver outstanding care. We run community hospitalsand community health services across Worcestershire and provide mental healthand learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people ofall ages, experiencing both physical and/or mental health conditions from over100 sites.
We will support you to thrive; offer flexibleworking options for a great work-life balance, help you fulfil your ambitions,and empower you to make positive changes within your team or service. We valuediversity and encourage applications from people of all backgrounds, cultures,and ethnicities.
What we offer;
* 27 days leave plus bank holidays, increasing up to33 days with long service
* Generous NHS pension and enhanced pay when you workunsocial hours
* Flexible and agile working opportunities
* Great maternity, paternity, and adoption support
* Wide range of supportive staff networks
* Health and wellbeing opportunities
If you would like to know more, please visit ourwebsite.
We encourage you to read the attached applicant guidance notes.
Sharingyour data - As a data controller we may sometimes need to process your data topursue our legitimate business interests, for example to request a survey fromyou (optional), to support the Trusts understanding of where you gainedinterest in working for the Trust.
Job responsibilities
For full detail of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Experience
* Significant in-depth experience of patient safety within an NHS or social care setting.
* Assessing organisational performance against key standards and performance indicators.
* Experience of multi-professional working.
* Ability to negotiate and influence others to achieve change.
* Previous experience of working in a patient safety team.
* Experience of investigating complex incidents.
* Proven ability to work independently and as part of a team.
* Excellent and proven presentation skills.
* Excellent and proven oral, written communication and report writing skills.
* Self-motivated and able to work independently and collaboratively.
* Attention to detail and able to provide comprehensive and clearly written reports whilst seeing the bigger picture.
* Ability to work effectively with a range of staff and excellent communication skills.
* Experience in undertaking detailed investigations.
* Ability to influence, negotiate and deliver results through others.
* Lecturing/teaching.
Qualifications
* Educated to Masters level in Patient Safety, Human Factors or equivalent
* Patient safety investigation training level 2.
* Engagement with patients, carers and families training.
* I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
#J-18808-Ljbffr