Location: Newquay Bay Resort, Cornwall, TR8 4AS
Hours: Seasonal contract - Variable hours
Remuneration: per hour- Paid weekly!
What we need in a nutshell:
We want you to make our guests feel personally welcomed, cared for, and inspired to have their best holiday ever, from the moment they check in to the moment they leave. You will deputise in the absence of the Guest Services Manager and help with the smooth running of the department.
Who we are?
We are a dynamic and growing company, shaking up the Great British holiday. At Newquay Bay Resort our guests can surf the waves at nearby Newquay then wind down back at the resort, where there’s an outdoor pool, a sauna and beauty salon and free entertainment.
Newquay Bay Resort, the perfect location for seaside adventures in Cornwall. Mixed with the tranquillity of a country getaway and the peaceful valley setting on the breath-taking North Coast. Find out more about our holiday experience on our website:.
What we need in a nutshell
As Guest Services Assistant, we want you to make our guests feel welcomed, cared for, and inspired to have their best holiday ever, from check-in to the moment they leave. Your role, always with a friendly smile, will include:
1. Meeting and greeting guests and checking them in and out
2. Making bookings for activities and dealing with enquires
3. Resolving complaints in a way that makes guests properly looked after
One more thing…holidays happen at holiday times, so you will need to work your magic on weekends and bank holidays too.
What we can offer you
Enjoy some great benefits, including:
4. Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
5. 20% On-park discounts – Enjoy the best of what we offer.
6. Team Incentives – Your hard work won’t go unnoticed.
7. Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
8. Help @ Hand Scheme – Wellbeing support when you need it.
9. Career Development – We believe in nurturing talent and promoting from within