Contract Manager Facilities Management Location: Leicester Salary: Up to £70,000 (depending on experience) An exciting opportunity has arisen for an experienced Contract Manager to oversee Facilities Management operations at a large and complex site in Leicester. This role is responsible for managing both Hard and Soft FM services across a major operational environment with significant ongoing development. The site has capacity for approximately 2,000 occupants, with additional buildings still being commissioned, making this a varied and evolving role. The Role As Contract Manager, you will oversee the full delivery of the FM contract, ensuring services are delivered safely, efficiently and in line with contractual requirements. You will lead a large on-site team of skilled and semi-skilled staff, including M&E, Gas, HVAC and Fabric engineers, alongside administrative and supervisory support staff. The team structure includes: 2 Deputy Facilities Managers 2 Administrators 2 Handypersons A highly skilled engineering team This is primarily an operational and leadership role, so a technical background is not essential, as you will be supported by an experienced engineering team. Key Responsibilities Oversee delivery of Hard and Soft FM services across the site Lead and support a large multidisciplinary facilities team Ensure contractual KPIs, compliance and service standards are met Manage operational performance, reporting and stakeholder engagement Support ongoing site expansion and commissioning of additional buildings Drive continuous improvement and efficient service delivery Requirements Previous Contract Management experience within Facilities Management Experience working in complex or secure environments (e.g. public sector, defence, custodial or infrastructure sites) is desirable Strong leadership and stakeholder management skills Ability to manage large teams and operational delivery Previous security clearance (DV, SC, CTC or BPSS) would be beneficial but is not essential. Package Salary: Up to £70,000 (depending on experience) Bonus: 10% discretionary annual bonus Company Car or Car Allowance Hours: 40 hours per week with flexibility on working hours Occasional home working available This is an excellent opportunity to join a large-scale, technically diverse operation with a well-established on-site team.