Are you a Credit Controller looking for a new role with a company that truly values its clients and employees? We are a Birmingham based recruitment agency that specialises in the public sector. This internal role is to support the ever-growing operational unit and will be based in the accounts team, purely focused on credit control.
Enjoy a rewarding, long-term role as a Credit Controller in Birmingham city centre, with flexible working options, wellbeing support, paid volunteer days, regular team socials and excellent career development opportunities.
Niyaa People is an award-winning recruitment agency based in the heart of Birmingham. We specialise in working with public sector organisations, providing exceptional recruitment services to the housing industry.
In 2024, we were shortlisted for multiple industry awards, including:
* Fast Growth Business of the Year
* Medium-Sized Business of the Year
* Best In-House Training
* Best Public/Third Sector Recruitment Agency
* Most Effective Back-Office Operation
We are passionate about growth, learning and development - 70% of our team has been developed internally, including 93% of our recruitment consultants.
The Credit Controller role:
* Managing the sales ledger made up of a wide portfolio of clients
* Recording all notes onto the system and providing information to clients on outstanding debts and agreeing on payment plans
* Assisting with credit checks
* Daily bank reconciliations and cash allocation
* Bespoke reporting pack delivered for key clients
* Build strong internal relationships to help resolve and escalate queries
* Contribute to team meetings and have a collective team approach towards wider goals
* Following through the debt collection process when required
* Working with the team to meet business needs
* Administrative tasks
As the Credit Controller you'll need:
* 2 years’ experience working as a Credit Controller
* Excellent telephone manner
* Ability to plan and prioritise workload
* Excellent communication skills
* Motivation
What you'll get in return as the Credit Controller:
* Mental health and wellbeing support – because your health matters
* Regular team social events – celebrating successes and fostering a positive team culture
* Paid volunteer days – supporting causes that matter to you
* Training and development opportunities – helping you grow in your career
* Flexible and part-time working options – designed to support your work-life balance
* 28 days holiday including bank holidays - additional holiday days with length of service
* Access to BUPA well+
* Opportunity to be part of quarterly High Achievers incentives
Location & travel
Based in Birmingham city centre, this role offers excellent transport links, local amenities and a vibrant working environment. Our office is just a 7-minute walk from Birmingham New Street Station and only 4 minutes from Birmingham Moor Street Station.
Apply today or contact Cheryl Damms at Niyaa People for more information about this Credit Controller role