Job Description
Employee Benefits Administrator
Salary - up to £33,000
Bath or Cheltenham/ hybrid
Role Summary:
This is a full-time, hybrid administration role supporting the Employee Benefits (EB) team, with responsibilities across customer service, EB administration, data management, compliance, and office duties.
The role involves being the first point of contact for clients and internal teams, maintaining accurate data, managing pension and health/risk/wellbeing schemes, and supporting client relationships and service delivery.
Strong administrative and communication skills are essential, with an emphasis on teamwork, accountability, and continuous improvement.
Key Responsibilities:
* Act as a key contact for clients and product providers via phone and email.
* Support EB scheme administration (pensions, health, risk, wellbeing).
* Maintain and update client/ member data accurately and timely.
* Process payroll and scheme renewals; support scheme setup and reporting.
* Adhere to FCA regulations and internal compliance procedures.
* Provide general office and administrative support.
Requirements:
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