Job description
Are you a User Researcher who enjoys working on complex, high-impact systems where evidence, insight and usability really matter? We're looking for a mid-senior level User Researcher to join a leading consultancy, supporting a nationally significant, data-driven organisation delivering critical services used across government, industry and the public.
This role suits someone who's comfortable working with technical subject matter, diverse user groups and evidence-led decision making - and who can turn research into clear, actionable outcomes.
Location: Kensington, London
Start Date: January 2026
Duration: 3-6 months (potential to extend)
Rate: <£400/day (inside IR35)
Travel: Occasional UK travel may be required
What You'll Be Doing
* Planning and leading end-to-end user research across complex digital products and services.
* Engaging with a wide range of users, including technical, operational and policy-focused stakeholders.
* Applying a mix of qualitative and quantitative methods to uncover user needs, behaviours and pain points.
* Synthesising findings into clear insights that inform design, delivery and strategic decisions.
* Working closely with designers, product managers and delivery teams within a consultancy setting.
* Supporting evidence-based decision making in a data-heavy, scientific and operational environment.
What You'll Bring
* Strong experience delivering research on complex digital platforms or services.
* Confidence running research independently, from discovery through to evaluation.
* Experience working in public sector, science, data or highly regulated environments (strongly desirable).
* Excellent stakeholder communication and facilitation skills.
* A pragmatic, insight-led mindset with a focus on real-world impact.
* Eligibility for UK Security Clearance (SC).
Extra information
Status
Open
Education Level
Secondary School
Location
London Area
Type of Contract
Casual / Part Time Jobs
Published at
31-12-2025
Profession type
Design / Fashion
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English