Job Description
Service Advisor needed in the Watford area of Hertfordshire. I also have vacancies in:
West London (Chiswick) – 28k / 42k OTE
Watford – 28k / 40k OTE
Heathrow (Commercial) – 28k / 32k OTE
Maidenhead – 30k / 36k OTE (Mon – Fri)
Wokingham – Salary TBC
St Albans – Salary TBC
We are working with a main dealer in the Watford area of Hertfordshire who are actively looking for a Service Advisor to join their friendly team.
Service Advisor Duties include:
1. Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
2. Advise on estimated costs of repairs and work to be undertaken
3. Sell additional products as appropriate to customers’ needs
4. Advise on timescales and collection arrangements
5. Produce job cards on in-house computer system
6. Update customer and vehicle records
7. Document all warranty work in accordance with manufacturer policy
8. Preparation and completion of invoices
For this Service Advisor position you will have:
9. Previous experience working as a Service Advisor within a motor garage)
10. Full driving licence
11. Excellent communication skills
12. Excellent Customer Service skills
As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.