Overview
Betting Shop Manager – Middlesbrough at BoyleSports. BoyleSports are Ireland's largest independent bookmaker. Founded in 1989 by John Boyle, the business has grown to over 370 shops in Ireland and the UK, coupled now with a comprehensive online portfolio for betting and gaming.
Job Title: Betting Shop Manager
Reporting to: Regional Manager
Location: Middlesbrough
Responsibilities
* Provide, manage and sustain frontline service to customers to enhance the Company’s competitive position as “The best service and standards provider in the Industry.”
* Operate in line with the Company Values: extending personal touch from in-store to online, personalisation of the product experience, and maintaining a personal, friendly attitude among colleagues and customers.
* Remain dynamic by supporting change, activity and progression; lead quickly, react quickly and respond with energy.
* Monitor competitor activity, identify business opportunities in the locality, and foster a fearless, self-confident team culture.
* Strive for excellence in all tasks, ensuring basics are done brilliantly and staff are developed to maximise potential.
Who you are
* Excellent communicator capable of solving complex issues and explaining them clearly to staff and customers.
* Quick thinking with the ability to respond in a dynamic environment and bring new ideas forward.
* Natural leader who fosters an open, positive work environment and motivates teams to strive for excellence.
* Ambitious with a desire to upskill and progress within the company.
* Confident in leading a team and inspiring others.
Minimum Requirements
* Minimum 3 years Retail Manager/Assistant Manager/Supervisor experience.
* Betting industry experience is essential.
* Flexibility to work in a multi-site environment in a business that operates 7 days a week, trading from 7:00am to 10:00pm daily (hours vary by store).
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management
* Manufacturing
Industries
* Gambling Facilities and Casinos
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