Join Shaping Lives as a Functional Skills Administrator to support our learners through their journey!
Location: Remote
Salary: £25,330 per annum
Working hours: Monday - Friday (36.5 hours)
Job Type: 12 Month Fixed Term Contract with potential to go permanent
We are looking for an organised and detail-focused Functional Skills Administrator to support the delivery of Functional Skills programmes in English and Maths. This role plays a key part in ensuring smooth administration of learner records, exam bookings, compliance documentation, and communication with learners and tutors.
You will work closely with the Functional Skills team, tutors, and awarding organisations to ensure all administrative processes are accurate, compliant, and completed on time.
What You'll Be Doing
* Coordinate functional skills examination bookings and SLC rota
* Liaise with the additional learning support team to arrange access arrangements
* Ensure compliance with invigilation documentation and training
* Schedule functional skills workshops using booking systems (Appointed)
* Work with the quality team to ensure all documentation is uploaded and compliant
* Schedule mock exams and coordinate with personal tutors
* Liaise with the awards team to manage functional skills aims and exemptions
* Any other duty as required by the department to provide a quality service to all stakeholders
* Adhere to GDPR regulations and all internal information and data security policies and procedures
* Maintain and develop positive relationships with all stakeholders
* Proactively promote and safeguard the welfare of children and young people you are responsible for or come into contact with
What We're Looking For
Qualifications
* GCSE Grade A-C in English and Maths or equivalent
* Level 2 Information, Advice & Guidance (or willingness to acquire)
* Level 3 Business Administration (or willingness to acquire)
Knowledge & Experience
* Experience in an administrative or coordinator role
* Experience working in a fast-paced, dynamic team
* Strong IT skills (Microsoft Word, Excel, Outlook)
* Knowledge of Further Education sector and awarding bodies requirements
* Knowledge of JCQ guidelines
* knowledge of exam board systems such as Walled Garden for C&G
Skills & Abilities
* Ability to plan and manage own workload and resources effectively
* High levels of data accuracy with a strong attention to detail
* Self-motivated with the ability to plan and use own initiative to achieve targets and deadlines
Behaviours
* Creative with a solution focused, open mind and can-do attitude
* Forward-thinking with a desire to make a difference and inspire success
* Infectious and transferable energy to motivate and invigorate others
* Unique, persuasive, and confident to influence others and/or make decisions
We are proud to offer a suite of benefits which are optional benefits alongside our core benefits below!
25 days annual leave - increasing with length of service and 8 bank holidays
. Holiday purchase scheme
Up to 3 days of paid volunteering leave and corporate conscience initiatives
Recognition and long service awards to celebrate our colleagues'
Perkbox - a suite of discounts, lifestyle benefits and wellness tools
. 3% matched Employer Pension contribution
. In person team meetings and 1:1s
. Enhanced Maternity leave after 2 years of service
. Income protection and Life Assurance
. Recommend a colleague incentive schemes, where you can benefit £500 for referring great people to work with us
. CPD and training opportunities
. 4pm Friday finish with flexible working opportunities available
. Flexible and supportive team and with a great culture
. Employee Assistance Programme, with a dedicated People Team to support all colleagues
We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role.
To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team.