Administrator Hayward Hawk are delighted to be recruiting for a proactive and detail-oriented Administrator to join an expanding business in Newtownards. This is a vital role that supports the day-to-day running of installation projects, from first customer contact through to post-installation follow-up. What You'll Do: Manage daily scheduling for multiple installation teams, including direct diary management and coordination of appointments Prepare and manage all necessary pre- and post-installation paperwork, including permits, certifications, and warranties Act as the first point of contact for clients, providing updates, confirming appointments, and handling queries professionally Verify that all documentation, inspections, and sign-offs are complete; assist with project handover to finance and customer service Work closely with project managers, technical staff, and suppliers to ensure timelines are met and documentation is accurate What You'll Need: Direct experience in scheduling or high-volume diary management this is essential for the role Strong administrative background, ideally in construction, renewables, or field-based services Proficiency in Microsoft Office and scheduling or CRM software Exceptional organisational skills and attention to detail Excellent communication skills, with a calm and proactive approach to problem-solving