Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
Our Catering Assistants in our John Lewis shops work in either our customer restaurants or behind-the-scenes in our Partner (employee) dining rooms. You will offer the great customer service we're known for. The role can be fast-paced, but by taking pride in your food preparation and presentation standards, you'll ensure the best catering experience. You will also support other catering-related tasks, including stock replenishment and storage of deliveries. Catering Partners enjoy free food in our dining rooms on their working days, and since they are based in our shops, there are no split shifts or late evening work.
Key Responsibilities
* Work as a team to ensure a smooth catering service.
* Provide positive customer and Partner interactions with a friendly and welcoming attitude, acting as an ambassador for the John Lewis brand at all times.
* Follow procedures and instructions related to 'Health and Safety at Work Act' and 'Food Safety Act'.
* Ensure stock is replenished and available for customers.
* Reduce food wastage by careful handling and rotation of food stock.
* Act promptly and use your initiative to resolve operational issues.
* Maintain personal hygiene standards.
Essential skills/experience
* Flexibility to work across the Catering team and use initiative for smooth operations.
* Passion for food.
* Keen eye for detail and high standards in food preparation, hygiene, and cleanliness.
Desirable skills/experience
* Ability to work in a fast-paced, physically demanding environment.
* Teamwork skills.
* Excellent customer service skills.
* Experience working in a kitchen or catering environment.
Full and part-time roles are available across seven days, including early mornings, late evenings, weekends, and holidays.
The partnership
We’re the largest employee-owned business in the UK, home to our cherished brands John Lewis and Waitrose. We are not just employees; we are Partners, committed to building a happier world. We focus on being brilliant at retail, innovating, and diversifying. We uphold value, quality, and service, and passionately serve food-lovers in Waitrose.
As Partners, we share ownership and responsibility for our success, contributing our voices and working together through good and challenging times, always treating everyone with kindness and respect.
We foster an environment where everyone can be themselves and thrive, growing both individually and collectively. We believe in making a difference and owning that responsibility.
Important points to note:
* Some roles may require pre-employment vetting, including DBS checks for successful candidates. You will be informed and provided with details during recruitment.
* Apply early as vacancies may close quickly due to high application volumes.
* We support flexible working arrangements, including flexible hours, job sharing, or shorter contracts. Discuss options with the hiring manager during your interview.
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