Front of House Manager - Belfast 40 hours per week Monday - Friday 31,000 per annum UK&I Bounce plan Check your local transport links here: Plan Your Journey | Traveline - BT1 4GF Join Sodexo as a Front of House Manager at Belfast Erskine House, BT1 4GF, leading and supporting teams across cleaning, catering, reception, post room. You'll play a key role in delivering excellent service, achieving KPIs, and ensuring a smooth day-to-day operation. What you will do: Supervise and engage teams across soft FM services. Maintain service standards in line with SLAs and KPIs. Support weekly KPI reporting and ensure compliance with health & safety and food safety. Provide training and guidance to team members. Step up to cover management responsibilities when needed. Build strong client and customer relationships. Ensure stock, equipment, and resources are managed securely. What You Bring: Experience in cleaning, catering, or front-of-house operations. Strong verbal and written communication skills. Ability to work independently and as part of a team. Attention to detail and commitment to standards. Desirable: Previous supervisory experience. Knowledge of food safety, health & safety, and MS Office tools. Problem-solving and leadership skills. What we offer: Training and professional development opportunities. A supportive team environment. Opportunities for career progression. The chance to make a real impact in a visible, people-focused role. A friendly and supportive work environment Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme. Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit. Career Growth - Apprenticeships, learning tools, and development opportunities. Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform. Join us and be part of a company that values its employees and offers real career growth opportunities.