Job Description for Customer Service Role at Booker
Location: Booker • Patricia Way Unit 20, Pysons Road Industrial Estate, BROADSTAIRS
Application Deadline: 13-May-2025
About the Role
We are seeking individuals with a positive attitude, passion for delivering excellent customer service, and willingness to go the extra mile. You will work as part of a team in a dynamic, fast-paced environment where no two days are the same.
Our operation runs 5/7 days a week. Please check our website for specific opening hours.
Applicants must be aged 17 or over.
What Is in It for You
At Booker, we offer a great working environment and opportunities for career progression, along with a comprehensive benefits package, including:
* A Booker colleague card with 10% off purchases and double discount events up to three times a year.
* After 3 months, a Tesco colleague discount card with increasing discounts, plus additional savings at Tesco Cafe and F&F purchases.
* 10% off pay monthly & SIM-only deals with Tesco Mobile, with ongoing deals throughout the year.
* Up to 30% off car, pet, and home insurance at Tesco Bank (terms apply).
* Free eye tests and discounts on glasses, sunglasses, and contact lenses.
* 50% off health checks at Tesco Pharmacy.
* Discounted RAC breakdown cover rates.
* Access to a deals website and a cycle-to-work scheme.
* After 3 months, eligibility to join our Save As You Earn share scheme at a discount.
* Retirement savings plan with employer matching.
* Life assurance cover.
* Health and wellbeing resources, including Employee Assistance Programme and Virtual GP.
* Competitive holiday packages.
Responsibilities
Customer focus is at the core of our service. Your responsibilities include keeping shelves stocked, providing quick service at the tills, and assisting with deliveries by accurately picking products.
Candidate Requirements
* A positive, can-do attitude
* Passion for customer service
* Willingness to go the extra mile
* Reliability, punctuality, and proper presentation
About Us
Booker is the UK's leading food and drink wholesaler, serving independent retailers, caterers, and small businesses nationwide. We operate over 190 cash and carry branches, distribution centres, logistics sites, and support centres across the UK.
Diversity and Inclusion
We are committed to creating a diverse, equitable, and inclusive environment where everyone feels welcome and valued. We support flexible working arrangements to accommodate different life circumstances. We encourage open conversations about how we can support your needs during the application process.
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