As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
What's the Role?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role involves engaging with customers to understand their needs and providing tailored solutions.
Who is Hilti?
Hilti is a global leader in innovation, improving productivity, safety, and sustainability in the construction industry and beyond. We foster strong customer relationships and create solutions that make construction better. Our passionate, inclusive team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK's Best Workplaces by the Great Place to Work Institute.
What Does the Role Involve?
* Visiting sites and customers, asking open questions to understand their needs, and providing tailored solutions.
* Demonstrating innovative products and software to customers on-site.
* Developing 'focus' customers by building relationships and uncovering new business opportunities.
* Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
What Do We Offer?
* A passionate, inclusive global team and a caring, performance-driven culture.
* Extensive onboarding, training, and company events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* Minimum 10% salary increase after two years of high performance through our Star Development Programme.
* 33.5 days' holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
What You Need Is:
* Customer-facing or sales experience in any industry.
* A solution-oriented approach to uncover customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to interact with all customer levels.
* Drive, motivation, curiosity, and organizational skills to manage time and priorities effectively.
* Essential: Full manual UK driving license for site visits, with disclosure of points and expiry dates.
Who Should Apply?
We welcome candidates from diverse backgrounds, including those with no prior sales or construction experience. Success at Hilti depends on teamwork and ability, not background. Please apply for only one role; the team will assign you based on your skills. The application process includes uploading your CV, answering short questions, an online assessment, and a pre-recorded video interview. Travel expenses for interviews are covered. If no current role fits, you'll be kept in our talent pool for future opportunities. Hilti is an equal-opportunity employer valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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