Position: IPS Team Leader
Location: Leicester, UK
Salary: Up to £33,000.00 experience dependent
Full-time, Leicester based with travel to community locations as required
Job Description
As the IPS Team Leader you will be responsible for leading and supporting a team of Employment Specialists delivering high-quality Individual Placement and Support (IPS) services across Leicester.
The role ensures delivery aligns with IPS fidelity standards, contractual KPIs and organisational quality requirements. The post holder will provide leadership, supervision, coaching and operational oversight to ensure participants receive effective, person-centred support into sustained employment.
The Team Leader will work closely with employers, NHS services, Jobcentre Plus, local authorities and community organisations to support integrated delivery and positive employment outcomes for participants.
Key Responsibilities:
* Line manage and supervise IPS Employment Specialists and associated delivery staff, including regular supervision, coaching and performance reviews.
* Ensure caseloads are managed effectively in line with IPS fidelity standards
* Lead team meetings, reflective practice sessions and operational planning activities
* Monitor compliance with IPS fidelity standards and organisational procedures
* Support preparation for audits, fidelity reviews and contract monitoring visits
* Escalate and resolve employer concerns where required
* Build and maintain positive relationships with NHS services, talking therapies, Jobcentre Plus, VCSE organisations and community partners.
* Monitor Safeguarding, quality and operational risks across the team
Essential Knowledge & Experience
* Experience in managing or supervising staff within employability, IPS or related services
* Experience working with individuals facing barriers into employment.
* Maintaining accurate records and using CRM systems.
Desirable Knowledge & Experience
* Experience working in a target-driven / performance-based environment.
* Experience engaging employers and external stakeholders