BJSS is seeking a Service Delivery Manager to join its expanding Managed Service team in Cardiff. In this role, you will lead service engagements, maintain relationships with clients, and ensure high standards of service delivery. The ideal candidate must have strong ITIL knowledge and a passion for service management, coupled with experience in cloud environments and agile practices. This position offers a hybrid working model and various benefits to support your personal and professional growth. #J-18808-Ljbffr