Responsibilities
As a valued team member, you will play a crucial role in delivering exceptional guest service and maintaining a high standard of cleanliness and professionalism. Key responsibilities include:
* Clearly communicating and listening attentively to guests and team members.
* Maintaining a professional appearance and a positive, enthusiastic attitude.
* Performing daily cleaning duties such as sweeping and mopping floors, spot-cleaning spills, dusting, and polishing glass and mirrors.
* Keeping entrance and reception areas clean, including door handles, glass doors, sinks, and countertops.
* Regularly emptying trash bins and ensuring they are clean and odor-free.
* Disinfecting high-touch areas and ensuring dining tables and menus are sanitized promptly between guests.
* Adhering to health and safety protocols, using appropriate cleaning agents, wearing gloves, and displaying "Wet Floor" signs as necessary.
* Demonstrating a thorough understanding of the menu and providing excellent guest care.
* Following instructions to meet brand standards and being open to cross-training in various areas.
Benefits
* Enjoy a 50% discount on staff meals during your shift.
* Flexible working hours to suit your lifestyle.
* Opportunity to earn a cash bonus as Employee of the Month.
Join us in delivering high-quality service and creating a welcoming environment for our guests.