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CUSTOMER SUPPLY CHAIN EXECUTIVE - CPD
As the Customer Supply Chain Executive, you will manage the Sainsbury’s and Ireland accounts working closely with the Senior Customer Supply Chain Manager to drive our ways of working across your customer accounts. This is an exciting opportunity to realize and drive forward efficiencies and best practices, and work on key improvement projects.
A DAY IN A LIFE
1. Manage the order to delivery cycle for your key customers, ensuring orders are processed correctly the first time with maximum service, aligned portfolios, and issue resolution to ensure timely and complete deliveries. Communicate with customers during this process, handle Out-of-Stock reports, and manage post-delivery queries to prevent repeat issues.
2. Collaborate with internal and external stakeholders to deliver excellent customer service through proactive communication and a positive attitude. Attend external meetings with customers to build strong relationships.
3. Identify and implement efficiencies within current processes, while maintaining daily service levels. Lead projects to improve service delivery and strengthen customer relationships.
4. Support divisional and customer growth plans, focusing on cost-to-serve to ensure efficient delivery.
WHO YOU ARE
* Experience in a fast-paced, consumer-driven environment with an understanding of the Customer Supply Chain.
* Excellent communication skills to effectively engage with stakeholders across functions, sharing challenges and successes.
* Curious mindset, willing to challenge norms for better solutions.
* Strong collaboration skills, capable of managing upwards and building customer relationships.
* Flexible and effective in managing multiple priorities.
* Problem-solving skills with the ability to communicate new methods effectively.
* Strong analytical skills and attention to detail.
WHAT WE OFFER
Our industry-leading benefits package demonstrates our commitment to our people, including perks like discounts on brands such as YSL, CeraVe, Armani, Kiehl's, and Garnier, private medical and dental insurance, gym discounts, mental health support, family leave, and fertility leave. We also invest in your development through training, leadership programs, and expert talks.
WHO WE ARE
L’Oréal operates in 150 markets worldwide, leading the beauty industry with €29 billion in sales. We are committed to diversity, inclusion, and making a positive impact globally. Our UK & Ireland division supports over 4,000 employees in a dynamic environment focused on innovation and growth.
HOW WE RECRUIT
We value diversity and strive to create an inclusive environment. We are committed to fair employment practices and welcoming candidates from all backgrounds, perspectives, and experiences.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Production, Supply Chain, and Manufacturing
Industries
* Manufacturing and Personal Care Product Manufacturing
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