Join to apply for the Security Officer role at Mitie Cleaning & Hygiene Services
Coop Retail Store Ruabon Road, Johnstown, Rhosllanerchrugog LL14 6PU
£12.60 per hour
40 hours a week
Overview
The Security Officer protects our customers' property, people and assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and any subsequent changes.
Responsibilities
* Protect customers’ property, people and assets by delivering security services in line with the site AI's and any updates.
* Deliver results that meet or exceed Key Performance Indicators/Service Level Agreements for the customer, contributing to contract retention.
* Undertake additional training to support continuous self-development.
Main duties
Operations
* Ensure compliance with policies, legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance.
* Complete all tasks on site as defined within the published Assignment Instructions (AI's).
* Review AI's regularly and suggest amendments to improve service delivery.
* Be compliant with Industry and Statutory Legislation (front-line licence in Security Guarding or Door Supervision) worn at all times; CCTV PSS SIA Licence may be required. Additional contractual courses may apply.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately and maintain an orderly, systematic approach.
Training
* Complete required competency training and undertake additional training as directed by the Security Account Manager.
* Use technology to achieve key objectives and develop professional knowledge through ongoing development.
* Ensure licence renewal 16 weeks before expiry.
Security and Health & Safety
* Look out for and report Health & Safety hazards on site.
* Remain alert to threats or changes in the work environment and take appropriate action to reduce disruption, loss or damage.
* Maintain professional conduct in challenging situations and with customers.
* Complete accurate incident notes for the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the client.
* Ensure check calls are carried out at the allocated time slot as stipulated in the AI's.
* Call emergency services and the Communications Centre to report all incidents.
What We Are Looking For
* Previous security experience
* SIA Licence
* SC Clearance
Benefits
Our market-leading flexible benefits scheme provides options to suit your lifestyle, including virtual GP, Salary Finance, Choices benefits platform, MiDeals discounts, cycle-to-work, life cover, and employee recognition with Mitie Stars. Training and development opportunities are available to progress your career.
We are committed to inclusive recruitment. If you have a disability or long-term condition and need adjustments during the recruitment process, please let us know by emailing us.
Since 1987, Mitie’s 76,000 employees have been serving global clients as the UK’s leading facilities management and professional services company. Join our Mitie Team.
Together our diversity makes us stronger.
Job details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other, Information Technology, and Management
* Industries: Facilities Services
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