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Healthcare assistant - band 3

Durham
NHS Jobs
Healthcare
Posted: 27 October
Offer description

As a Health Care Assistant (HCA) working within the Frailty Hospital at Home team, you will support the delivery of safe, effective, and compassionate care to patients in their own homes. Working under the guidance of a registered nurse or other registered healthcare professional, you will often work independently, attending scheduled home visits and contributing to the multidisciplinary teams assessment and treatment plans. Your main duties will include: Direct Patient Care Deliver person-centred care as outlined in individualised care plans, ensuring dignity, safety, and respect for patient choice at all times. Support patients with personal care needs including washing, dressing, toileting, continence care, and hygiene maintenance in the home environment. Encourage and support patients in promoting independence and managing daily activities, with sensitivity to frailty, cognitive impairment, or chronic conditions. Monitor and record patients vital signs (e.g. temperature, pulse, blood pressure, oxygen saturation, and blood glucose levels) accurately, using mobile equipment provided. Recognise signs of deterioration in a patients condition, promptly reporting concerns to the registered nurse or clinical lead, and initiating basic actions within scope of competence (e.g. repositioning, offering fluids). Carry out delegated clinical tasks such as phlebotomy, ECG recording, wound care, pressure area care, and MRSA screening in line with training and local protocols. Provide support for medication adherence, including prompting and basic observations of side effects or compliance, as directed by the registered clinician. Communication and Collaboration Build effective relationships with patients, families, and carers, ensuring they feel supported and informed throughout the care episode. Gather collateral information from patients, relatives, carers, and community partners to support holistic assessments and care planning. Liaise with members of the multidisciplinary team (e.g. nurses, therapists, GPs, social care) to support continuity of care and timely interventions. Act as a point of contact during home visits, communicating clearly with the central Frailty Team and escalating concerns appropriately. Organisational and Administrative Tasks Plan and prioritise your daily visits and tasks according to patient needs and service demands, maintaining flexibility to respond to urgent situations when needed. Maintain accurate, contemporaneous documentation of care delivered and patient progress using mobile digital systems or written records in line with organisational policy. Support the team with administrative duties such as updating care records, completing referral forms, or inputting clinical data following home visits. Professional Responsibilities Work in line with Trust values, policies, and procedures, maintaining professionalism when representing the Hospital at Home service in the community. Uphold infection prevention and control measures within the home setting, including hand hygiene, use of PPE, and safe handling of clinical waste. Participate in regular supervision, team meetings, and training to maintain your competence and confidence in the role. Take responsibility for your personal development, identifying training needs and engaging with opportunities to advance your skills in community-based care. Work with sensitivity in patients' homes, respecting cultural, social, and environmental factors, and upholding patient confidentiality at all times

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