Salary: £30,000 - 35,000 per year Requirements: Minimum 2 years of experience in a similar IT support role MSP experience preferred Strong troubleshooting and fault-finding skills Good knowledge of Microsoft 365 and Windows Server/Desktop operating systems Understanding of WAN/LAN, VLANs, and VoIP systems Excellent communication and customer service skills Full UK driving licence required Responsibilities: Provide technical support and escalation assistance to our service desk team Complete onsite client visits for installations, upgrades, and troubleshooting Deliver IT projects including hardware deployments, migrations, and system upgrades Support Microsoft 365, Windows Server/Desktop environments, networking, and VoIP systems Maintain accurate documentation and ticket updates Work independently and collaboratively within our technical team Technologies: Hardware Support LAN Microsoft 365 Windows Office 365 More: We are a highly reputable IT services company looking for an experienced IT Technician to join our growing technical team. This role is ideal for someone with an MSP background who enjoys a mix of hands-on project work, client site visits, and technical escalation support. We offer a salary of £30,000–£35,000 DOE, 24 days holiday plus bank holidays increasing with service, professional development and certification opportunities, company pension, sick pay, eyecare vouchers, and exposure to a wide range of IT environments and projects. last updated 21 week of 2026