Who You Are As a Trading Standards Assistant/Enforcement Officer, you are dedicated to upholding consumer protection legislation to safeguard consumers against unfair trading practices. You take a proactive approach to promoting a legal framework benefiting both consumers and traders, ensuring availability to comprehensive legal advice on all Trading Standards legislation. Your leadership skills enable you to manage complex investigations and influence positive changes within your team and the community. What the Job Involves The role involves investigating complaints, compiling reports on legislation breaches, and participating in outreach activities that educate and train stakeholders. You'll inspect retail trade outlets, provide legislative advice, and address legal infringements. Maintaining an up-to-date working knowledge of relevant laws is essential. Your role includes offering advice to various stakeholders, representing the division in meetings, supporting other officers, and leading initiatives. You'll collaborate with other departments, develop specialist skills, and undertake any other duties to ensure efficient department operation. Skills Leadership and complex investigation management Expertise in trading standards and legal frameworks High adaptability to change Resourcefulness and proactive initiative Customer-focused communication Effective influencing and negotiation skills Strong planning and organizational abilities Collaborative teamwork and relationship building High-quality work performance and motivation Analytical and strategic thinking