We are working with our client who are an established service provider to the onshore and offshore industry which also includes Nuclear and MOD application. We are assisting in their search for a technical engineer/assistant. It will be your primary function to bridge the gap from the sales team and work within the technical team communicating with customers and problem solving to help ensure customer satisfaction and timely deliveries.
Key Responsibilities
* Prepare, manage, and file technical documentation
* Create and issue quotations and technical procedures
* Provide customer service and technical support to clients
* Troubleshoot and diagnose technical issues
* Liaise directly with clients and internal departments
* Answer phones, compose professional emails, and print/send documents
* Support cross-functional collaboration across the business
* Perform other administrative or technical duties as required
Key Skills & Experience
* Proficient in Microsoft Office (Word, Excel, Email)
* Experience with AutoCAD or equivalent (solid works desirable)
* Strong problem-solving skills
* High attention to detail
* Excellent organisational and multitasking abilities
* Clear and effective communication skills
Personal Attributes
* Team player with the ability to work independently
* Comfortable working in a high-pressure environment
* Good time-management and prioritisation skills
* Ability to read and interpret technical data and documents
Whats on offer
* Excellent training with no expense spared on investment and training
* Very stable company unaffected by market fluctuations
* 34-37k Salary
* Healthcare Package
* Bonus Scheme