Overview
As an In-House Pensions Support Officer, you will play a key role in the day-to-day administration of the organisation’s pension arrangements, helping to deliver a high-quality and responsive service to employees. You will be at the centre of pension operations, ensuring accurate record-keeping, supporting member enquiries, and working closely with HR, trustees and external providers to maintain efficient and compliant processes. Your work will help ensure employees receive the support and information they need regarding their pension benefits, while maintaining compliance with current UK pensions legislation.
Responsibilities
* Administer daily pension scheme and pension payroll activities.
* Respond to member queries in a professional and timely manner.
* Carry out both automated and manual pension calculations with support from the wider pensions team.
* Maintain accurate records and documentation; liaise with trustees, actuaries and external providers.
* Assist with pension audits and scheme reviews.
* Ensure pension data and processes remain reliable and compliant through attention to detail.
Qualifications
* Basic grounding of experience in pension administration, either in-house or with a third-party provider.
* Good understanding of UK pensions legislation.
* Excellent organisational skills and strong attention to detail.
* Confident, member-focused communication style.
* Ability to handle sensitive and confidential information; prioritise tasks effectively.
* Ability to work independently and collaboratively within a team.
* Logical approach to problem-solving; proficiency in Microsoft Office; positive, can-do attitude with a willingness to learn.
How to apply
Click the APPLY NOW button below or email dianne@abenefit2u.com for a full job profile and benefit package, and to take your interest further, or call Dianne Beer on 07747 800 740 to discuss the role further.
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