NHS Hemel Hempstead, England, United Kingdom
Clinical Systems and Data Administrator
At Everest House Surgery, we pride ourselves on being a supportive and forward-thinking practice where every team member makes a meaningful difference. In this role, you will not only develop your technical and data skills but also directly contribute to improving patient outcomes and the smooth running of our services. We offer a friendly, collaborative environment, opportunities to learn and grow, and the satisfaction of knowing your work underpins the care of our local community.
The Clinical Systems and Data Administrator will play a vital role at Everest House Surgery by ensuring our IT and clinical systems run smoothly, securely, and effectively. The role combines first-line IT support, data management, and NHS claims processes, helping our clinicians and staff deliver safe, efficient, and high-quality patient care.
Job Purpose
To support the practice in the effective use of clinical and administrative systems, ensuring staff have reliable IT access and accurate data for patient care, reporting, and claims.
Key Responsibilities
* Clinical Systems & Data: Run searches and generate reports within clinical systems, prepare and submit NHS claims, assist with data quality improvement, and produce reports for clinicians and managers.
* IT Support & User Management: Provide first-line IT support for staff, support the use of practice digital tools, manage user access, and provide IT induction and basic training for new staff members.
* Data Security & Governance: Ensure compliance with GDPR, NHS Digital standards, and local Information Governance policies, assist with maintaining an asset register of IT equipment and user accounts, and support system backups, software updates, and security measures.
* Service Development: Assist with the implementation of new clinical systems, digital tools, and NHS initiatives, work with the management team to streamline workflows and improve use of data, and contribute to audits, reporting, and the Data Security & Protection Toolkit.
Person Specification
* Knowledge and Skills: Basic knowledge of IT troubleshooting and support, awareness of data protection and confidentiality (GDPR), strong attention to detail and accuracy, good problem-solving and logical thinking skills, effective communication and teamwork, and ability to manage workload, prioritise tasks, and meet deadlines.
* Qualifications: Good general education (e.g., GCSEs or equivalent, including IT), IT-related qualification (e.g., CompTIA, Microsoft Fundamentals) desirable.
* Experience: Experience using IT systems and databases, proficient in Microsoft Office applications (Excel, Word, Outlook), experience handling data and producing reports or spreadsheets, and experience handling routine administrative or operational data.
We are an equal opportunities employer and welcome applications from all suitably qualified persons. We are committed to providing a supportive and inclusive environment for all employees.
#J-18808-Ljbffr