IT Account Manager — Birmingham £35,000–£40,000 Basic Generous Commission Scheme Location: Birmingham City Centre (Hybrid / Office-Based) Chapman Tate Associates are proud to be working in partnership with one of our longest-standing clients—an exceptionally well-established Managed Service Provider and IT Reseller based right in the heart of Birmingham. With a reputation built on trust, expertise, and client dedication, this is a fantastic opportunity to join a business with roots as deep as our own in the local tech community. The Opportunity This is more than just a sales role. As an IT Account Manager, you’ll play a pivotal role in nurturing long-term client relationships while driving business growth across a diverse portfolio of IT solutions—including hardware, software, cloud technologies, and managed services. Your Mission * Manage and grow a portfolio of existing accounts * Identify new sales opportunities within existing clients * Engage with key stakeholders and decision-makers across all levels * Work closely with technical teams to tailor solutions to client needs * Deliver exceptional customer service and ensure client satisfaction What We’re Looking For * Proven experience in an IT Reseller/MSP environment * Strong knowledge of IT solutions and services * A consultative, client-focused sales style * Excellent communication and negotiation skills * Driven, motivated, and looking to progress in a thriving sector Why You’ll Love It Here * Competitive base salary up to £40,000 * Uncapped, generous commission scheme * Supportive, collaborative work culture * Clear progression path in a business that invests in its people * City Centre location, close to major transport links If you're looking for a new challenge with a respected MSP where your skills and energy will be truly valued, we want to hear from you