Repairs Coordinator
Holytown
About the Role
My client are a well-established housing maintenance contractor delivering high-quality responsive repairs and planned maintenance services to social housing providers. Due to continued growth, we are seeking an organised and proactive Repairs Coordinator to join their team based in Holytown.
This is a fast-paced role where you will be the key link between tenants, clients, and our operatives, ensuring repair works are scheduled efficiently and completed to a high standard.
Key Responsibilities
1. Scheduling and coordinating reactive and planned maintenance works
2. Liaising with tenants to arrange appointments and provide updates
3. Allocating jobs to operatives and subcontractors based on priority and location
4. Monitoring job progress to ensure SLAs and KPIs are met
5. Raising and processing works orders
6. Handling incoming calls and emails in a professional manner
7. Updating internal systems accurately and in real time
8. Supporting the Contracts Manager and wider operations team
About You
9. Previous experience in a repairs, maintenance, or scheduling role (social housing experience desirable)
10. Strong organisational and time management skills
11. Excellent communication skills, both written and verbal
12. Ability to work under pressure in a busy environment
13. Good IT skills, including experience with scheduling systems
14. Customer-focused with a problem-solving mindset
What We Offer
15. Competitive salary (dependent on experience)
16. 28 days holiday (including bank holidays)
17. Pension scheme
18. Ongoing training and development
19. Supportive team environment
20. Opportunity to grow within a reputable and expanding business
Why Join Us?
You’ll be part of a dedicated team delivering essential services to local communities. Your role will directly impact tenant satisfaction and the smooth running of housing repairs across the region.
If you are organised, motivated, and ready to take the next step in your career, we would love to hear from you.
Apply now by submitting your CV and a short covering statement outlining your suitability for the role.