Responsibilities
* Takes responsibility for delivering a prescribed budget for own area of the organisation and/or conducts complex analyses on budget progress in other areas while working within established systems.
* Personally meets customer needs related to standard products and services and/or supervises a team of customer advisors.
* Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation.
* Identifies shortcomings and suggests improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management programme with guidance from a project/programme manager.
* Highlights shortcomings and suggests improvements in current IT Security processes, systems and procedures within assigned unit and/or discipline.
* Delivers prescribed outcomes for area of responsibility by working within established knowledge management systems.
* Delivers outcomes by managing others and working within established systems.
* Sets short term objectives and helps manage the performance of direct reports by working within performance management systems.
* Explores issues and/or needs to establish potential causes, related issues and barriers.
* Defines, delivers, and adapts specialized products/services to meet customer needs by selecting the best possible approaches available within established systems.
* Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks.
* Delivers prescribed outcomes for area of responsibility by improving and/or working within an established supplier management plan.
* Analyses specified problems and issues to find the best technical and/or professional solutions.
* Develops product specifications while designing testing procedures and standards.
* Delivers prescribed outcomes for area of responsibility by working within established strategic planning systems.
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