Job Description
Are you passionate about motoring and cycling? Do you enjoy working with customers?
Your enthusiasm for cars and bikes, combined with your customer service skills, can lead to success in this role. Previous experience in fitting car parts or cycle repair, even as a hobby, is preferred. We provide training to help you develop the necessary skills to deliver outstanding service.
In this role, you'll work on customers' vehicles in our car park and on bikes in-store, providing services such as car parts fitting, technology fitting, cycle building, and cycle servicing. We aim to develop your practical problem-solving skills and your ability to work efficiently. While retail experience is beneficial, we value your ability to tailor your approach in a customer-focused sales environment.
We invest heavily in training and career development, supporting your ambitions whether within retail or other areas of our group. We also offer a wide range of rewards and benefits, including:
* 25% discount on most products in Halfords stores and online
* Up to 50% discount on garage bills at Halfords Autocentre
* Discount on Breakdown Cover, with bike cover included
* At least 25% colleague discount at Tredz
* Life Assurance
* Uniform provided
* Discounts on groceries, holidays, insurance, and more
* Employee assistance programme for confidential support
* Trade Price Bike Scheme - buy one bike per year at a significant discount
* Sharesave scheme - save to buy shares at a 20% discount
* Wagestream - access up to 30% of your pay before payday
* Health Cash Plan for healthcare costs
To succeed, you will need:
* Experience in delivering excellent customer service, ideally in retail
* A proactive attitude to helping customers and understanding their needs
* Availability to work on a rota, including weekends
Ideally, you will also have:
* Knowledge of car parts fitting and cycle repair
* Experience in achieving sales targets
Join us as we grow our business in motoring services and electric mobility. Be part of the UK's leading retailer of motoring and cycling products and services, and help us get the nation safely back on the move.
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