Why Greencore?
We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better.
We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of £1.8bn.
Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties.
At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us.
Here at Atherstone, we have a team of around 550 colleagues. We produce sandwiches, wraps, rolls, bircher pots and toasties for some of the biggest retailers in the UK including Aldi, Shell, Costa & Cafe Nero.
What You'll Be Doing
To support the delivery of the site complaints and microbiological systems and to deliver the required information and reports in relation to them
Collate and report on compliance with the complaints and microbiological systems to ensure that these manufacturing unit processes are always audit ready
Troubleshoot the data capture system performance on a day-today basis and write/introduce new procedures as required to ensure that there is no break in data records and data integrity is always maintained
Allocate each customer complaint to the appropriate person for action and track its progress through the process to ensure that complaints are dealt with in a timely manner and in accordance with the procedures
Collate, analyse and present technical reports or answers to ad hoc questions to provide internal and external stakeholders with the appropriate level and frequency of information required to deliver their objectives
Actively manage the technical databases, both day to day and ongoing developments, to ensure data accuracy, ability to deliver reporting requirements and forward planning to update in line with operational or technical requirements
Update all raw material information systems to ensure that the latest information is available to anyone who interrogates the system
Attend established business networks across the Business Team, internal forums and customer meetings to share the requested results and analysis
Maintain Greencore and customer central key performance indicators to ensure that reporting requirements are compliant with the appropriate protocols and support in the preparation for and the delivery of such information during technical audits
What we're looking for
We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality.
Ideally educated to degree level with a capability in Information Technology and specialist knowledge of databases and data analysis techniques and competent with large and complex data sets
Is an experienced problem solver with proficient decision-making skills
* Experienced with an advanced knowledge of Excel, Word, Outlook, PowerPoint and ability to learn new systems quickly
* Knowledge and experience of statistical process control techniques
* Demonstrates high-level written and verbal communication skills
Experience in chilled food manufacturing would be an advantage but is not essential
If this sounds like you, join us and grow with Greencore, and be a part of driving our future success.
What you'll get in return
Competitive salary and job-related benefits
Holidays
Pension up to 8% matched
Life insurance up to 4x salary
Company share save scheme
Greencore Qualifications
Exclusive Greencore employee discount platform
Access to a full Wellbeing Centre platform
Enhanced parenthood benefitsThroughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career