Opened in October 2015, Hilton London Bankside represents the next generation of design-led Hilton Hotels. Each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic urban grittiness and polished contemporary design.
Set in the heart of Bankside, just steps from some of London's most famous landmarks such as Tate Modern, Borough Market and The Shard, Hilton London Bankside is home to 292 stunning guest rooms including 25 bespoke suites which offer breathtaking views of the city skyline. In addition, the hotel brings a new neighbourhood eatery, OXBO Bankside to the area, alongside The Distillery, a cool and casual bar.
The hotel also features Bankside's largest and most exquisite Ballroom accommodating up to 700 guests theatre style or 500 in a banquet setting. With a private entrance, a 6-metre-high ceiling, dramatic chandeliers, a balcony and sweeping marble staircase leading to the Bankside Ballroom, this is a spectacular venue for any grand celebration, fashion show, awards ceremony, or corporate event.
Our award-winning, design-led hotel will be adding 76 beautifully crafted new rooms, bringing our total offering to 368 rooms by Q1 2026.
Job Description As a Conference and Events Floor Manager, you will be responsible for managing all Conference and Banquet operations to deliver an excellent Guest and Member experience. A Conference and Events Floor Manager, you will also be required to optimise sales and provide leadership to the team to ensure targets are met.
What We Offer We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. Youll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen to develop youll have the opportunity to explore the business with various career options.
In addition, on offer:
A fantastic place to work!
28 days holiday
Automatic enrolment into a workplace pension scheme
Heavily discounted hotel stays and food & beverage discounts
Amazing high street and lifestyle savings for you and your family
Uniform
24/7 Employee Assistance Program for you and your family
A tailored development programme
About Us Set in one of Londons oldest and most culture-rich parts of the capital, Hilton London Bankside is ideally located just a walk away from some of Londons most famous landmarks including Tate Modern, Shakespeares Globe, Borough Market and The Shard.
With a strong focus on design, each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic Bankside urban grittiness and polished contemporary design.
You will find us very centrally located and withing walking distance from several tube stations. Southwark tube station 5-minute walk Blackfriars tube station 5-minute walk Waterloo Station 13-minute walk London Bridge tube station 15-minute walk
Role in our Family Key responsibilities to your role:
Manage all Conference and Banqueting floor operations
Maintain exceptional levels of customer service
Ensure compliance of brand standards
Evaluate guest satisfaction levels with a focus on continuous improvement
Awareness of trends and propose ideas to build the range and quality of Conference and Banquet
Optimise sales and contain costs, identifying any areas for action
Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
Ensure staffing levels cover business demands
Ensure that training is carried out on an ongoing basis
Ensure communication meetings are conducted and post-meeting minutes generated
Manage staff performance issues in compliance with company policies and procedures
Assist other departments wherever necessary
Operate Banquets Bars, pre-Bars and post-Bars as per Bars LSOPS
Supervise beverage staff working in events Bars
Improve and maintain beverage sales and profitability
Control bar processes including par levels, finances and beverage menu selection
To ensure that dispense bar is adequately stocked
What Happens Next Does this role suit your skillset? Apply now, this takes seconds, youll just need to provide some contact details along with a CV. Next, well review your details, and if successful well invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid group.
The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.
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