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Job Introduction
A bit about the role
Role/Context
* Responsible for the management and day to day operation of significant Facilities management service lines
* This role is business critical to the safe, reliable and efficient operation of our largest store and office complex in London
* Good supplier management -over 25 major suppliers up to £5M pa
* Flexible to work the occasional shift or at weekends
* Contactable out of hours
* Campus centric role with 5/7 attendance in store
Skills / Experience
* A proven track record working in a Multi - Site or Complex FM Environment in hospitality, retail or any other customer led sectors
* Exposure to Workplace Management
* Exposure to People Management
* Good experience of Hard & Soft Services maintenance
* Internal and External stakeholder management skills including experience with Contractors and Suppliers
* Leading regular stakeholder meetings
* Managing Opex and Capex Budgets and commercial awareness
* Project delivery of small works
* Preparation and presentation of simple business cases to Senior Stakeholders
* CAFM systems - Aurora and/or Concept is preferred
* Microsoft Office & SharePoint as a minimum. Oracle experience would be beneficial
* Demonstrable management of building compliance
* Exposure to incident response
A bit about you
* You will have at least five years' experience in facilities management, preferably in a client direct role
* You will need to be organised with time management skills to be able to plan your workload and meet deadlines. Be goal orientated and action-focused
* The ability to work autonomously and use your initiative to problem solve. This includes having challenging conversations
* A keen eye for detail, and you can deliver consistent, accurate results
* Open to some regional travel
* Aligned to the Selfridge's Values: Which are 1) Leading with purpose 2) Embracing every self 3) Creating the extraordinary
* IOSH Managing Safely and/or NEBOSH General Certificate
* Facilities Management Qualification and/or any other industry related education
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