Sales Advisor – Timber Merchant
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
Silverstone, Northamptonshire | £28,000 – £30,000 + Benefits
Inbound Sales | Customer Service | Trade Counter Support
Do you enjoy building relationships, delivering great customer service, and spotting opportunities to grow business? This is your chance to join a respected timber merchant with over 130 years of history, supplying quality products across the UK.
Our client, one of the UK’s longest established timber merchants, is looking for a Sales Advisor to join their team in Silverstone, near Northampton. You’ll be office-based, handling incoming sales orders and enquiries, with the commercial savvy to upsell, cross-sell, and pick up the phone to grow accounts further. From time to time, you’ll also support the trade counter - so you’ll be comfortable face-to-face with customers as well as on the phone.
What you’ll be doing
* Managing incoming sales enquiries and processing orders efficiently
* Building strong relationships with customers, providing excellent service every time
* Spotting opportunities to grow business, following up proactively by phone
* Supporting the trade counter when needed, dealing with walk-in customers confidently
* Working closely with colleagues across the branch to ensure smooth operations
Who you are
* Experienced in inbound sales, customer service, or account management
* Ideally from a merchant background (builders’ merchants, timber, or similar) e.g. Travis Perkins, Hewsons, Grant & Stone
* Commercially sharp with the confidence to upsell and develop accounts
* Strong communicator with good admin and organisational skills
* Based within a commutable distance of Silverstone and happy to work on-site full time
What’s on offer
* £28,000- £30,000 salary + benefits
* The chance to join a long-established, well-respected business with a loyal customer base
* A varied role with both office-based sales and customer-facing trade counter work
* Supportive team culture and opportunities to develop
If you’re customer-focused, commercially savvy, and ready to roll up your sleeves in a busy merchant environment, this could be your next move.
Apply now