Harrods Knightsbridge, England, United Kingdom
Audio Visual Technician
Harrods is seeking a skilled and service-driven Audio Visual Engineer to support the delivery and maintenance of AV systems across our Knightsbridge and Hammersmith sites. Working within the Information Technology team, you’ll ensure the smooth operation of digital signage, meeting room technologies, and background music systems, while providing high-level support for events and day‑to‑day AV needs.
This role is shift‑based, 5 days a week in Knightsbridge, with on‑call weekend coverage on a rota basis.
Responsibilities
* Operate and maintain audio visual systems on‑site, ensuring business needs are met by attending service tickets and setting up meetings and events.
* Take ownership and responsibility for the management and tracking of critical spares on‑site.
* Proactively troubleshoot and remediate AV faults using diagnostic techniques, repairing or replacing items as required.
* Communicate and coordinate on‑site with clients, facility owners, general contractors, and associated trades to complete AV fixes and provide regular updates on tickets and reports.
* Configure video wall processors, set up signage players and modify audio solutions.
Qualifications and Skills
* Hands‑on experience with signage screens, audio processing, and signage CMS.
* Strong communication skills, both written and verbal, to interact with internal stakeholders and senior staff.
* Experience with Dante networks and audio design.
* Ability to work under pressure and excellent time‑management.
* Basic proficiency in Microsoft Office (Word, Excel, Outlook).
* Passion for technology and confidence in articulating solutions.
About Harrods: Harrods is one of the world’s leading luxury department stores, offering an inspiring shopping experience at our iconic Knightsbridge store.
Our promise to you: We provide a friendly environment that inspires your best work, abundant opportunities, and support to build an exceptional career across our diverse business specialisms.
We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences. What makes you unique makes us exceptional.
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