Overview
Senior Quantitative User Experience Researcher (Frontend) – Bangkok-based, Relocation provided.
Join to apply for the Senior Quantitative User Experience Researcher (Frontend) (Bangkok-based, Relocation provided) role at Agoda.
About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Responsibilities
* Conducts research end-to-end for high impact, leading stakeholders to the best collaboration with research for their goals
* Initiates research efforts serving Product Vertical goals in the medium- and long-term given a well-informed understanding of the business
* Formulates programmes of study and cumulative knowledge sharing relevant to the strategic objectives of their teams
* Leads projects that are collaborations with other stakeholders
* Accounts for the pros and cons of various research methodologies, and mentors others the use of techniques and tools for high-quality execution
Qualifications
* Masters Degree or PhD or equivalent experience in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or any related field
* 10+ years of relevant experience in consumer-facing business domains
* Expert in quantitative research (log analysis, internal metrics triangulation, survey design, response effects, sampling, crosstabs, and statistical concepts)
* Experience with qualitative and user-centered design methods (interviews, diary studies, direct observation, think-aloud usability testing)
* Comfortable with planning, scoping, conducting, analyzing and communicating research
* Experience in evaluating, negotiating, and working with external research vendors
* Ability to describe user problems and business opportunities to stakeholders by leveraging both quantitative and qualitative data
* Strong storytelling and communication skills in English
* Enjoys collaborative work in a dynamic, data-driven, and creative environment
Work & Location
Bangkok, Thailand
Other
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
Disclaimer
We do not accept unsolicited third-party or agency submissions. We reserve the right to contact and hire candidates directly without a recruitment fee.
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