IM&T Senior Infrastructure Analyst
AfC band 6 (£41,608-£50,702) plus a High Secure Environmental Allowance of £1,750.47 per annum
Hours - 37
Contract Duration - Permanent
Post Details –
The eHealth department at The State Hospital is seeking a Senior Infrastructure Analyst to join the existing Infrastructure Team.
To contribute to the implementation of the Hospital’s eHealth/ Information Management strategy.
To provide Information Technology support and assistance to staff at all levels within the hospital, by providing hardware and software support and advice to hospital staff. Meeting agreed Service Levels and delivering an effective and efficient end-user support interface for IT equipment/systems used.
Provide the hospital with an acceptable customer based second- & third-line support service through the IM&T department help desk for IT hardware, software faults, enquiries, general help and advice.
Provide out of hours support on a rotational basis
Experience –
Qualifications:
1. Degree or equivalent in a computer related discipline.
2. Experience of working in the NHS is highly desirable.
3. Valid UK driving license - essential
Experience:
Experience of a variety of Microsoft Windows operating systems, applications and computer hardware is essential as is a familiarity LAN networking and protocols such as TCP/IP.
Attributes:
4. Ability to work as part of a team.
5. Ability to work independently.
6. Able to relate well to all levels of staff
7. Close attention to detail.
8. Keep knowledge of new systems and relevant technology up to date
9. Fast learner
10. Enthusiastic, motivated and comm.
11. Reliable and patient
12. High level of written and verbal communication skills
Knowledge and Experience required in:
13. Server hardware upgrades and maintenance
14. Windows operating systems installation, maintenance and upgrades
15. PC hardware upgrades and maintenance
16. Server operating systems installation, maintenance and upgrades
17. Network Infrastructure maintenance
18. Working in an IT Support Function
19. Specific Microsoft core systems, e.g. Azure, Office Suite, SQL Server etc
20. VMWare
21. Veeam
22. Cisco
23. Dell
Closing Date –
Reduced Working Week*
From 1 April 2026, the working week for NHS Agenda for Change staff in Scotland will reduce from 37 to 36 hours for full-time employees. Part-time staff will receive a pro-rata reduction in hours, with no loss of earnings. The State Hospital is committed to implementing this change; however, it may not be possible to fully transition on 1 April in all areas. In some departments, implementation may take longer to ensure patient safety and service continuity. If your department cannot safely accommodate the reduced hours from 1 April, you may be required to continue working 37.5 hours per week (pro-rata for part-time staff) until adjustments can be made. You will, of course, be remunerated accordingly. Our priority is to implement the 36-hour working week across all areas as soon as it is safe and practical to do so.