Job Purpose
A Field Care Supervisor is a senior member of the care team who oversees the delivery of care with care delivery. They act as a support function to support management.
Job Role
The duties and responsibilities of a Field Care Supervisor are varied. The role of a Field Care Supervisor is to lead a group of Care Assistants to ensure they’re delivering high-quality care.
Key Responsibilities
* Administration – Recording and documenting business documents
* Communication – building good relationships with both clients & care staff
* Compliance – ensuring the business is compliant & managing data sensitively
* Customer Service – always providing great customer service
* Delivering Care – providing care & being available for out of hours on-call services
* Organisation – Delivering timely supervisions/mentoring
* Quality Assurance – conducting regular spot checks/ mentoring of current teams.
* Scheduling – arranging initial home visits to understand needs of prospective clients
* Supervising – reviewing performances & upskilling mentoring staff
* Training – supporting care staff with training needs through 1:1 Mentoring
Skills Required
* Attention to Detail
* Communication
* Expert Knowledge
* Flexibility
* IT Proficiency
* Leadership & Experience
* Organisation
* Problem Solving
* Driving License (Full UK)
Personal Qualities
1. Caring & Compassionate
2. Compassion & Empathy
3. Continued Improvement
4. Professional & Reliable
5. Respectful & Understanding
6. Teamwork & Collaboration
Qualifications
1. Have level 3 NVQ in Health & Social Care or be in the process of achieving this.
2. Experience of providing Care and support for 2 years.
All interested Candidates please send CV to recruitment@carestationnw.org
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