Salary: £32,000 - 72,000 per year Requirements: Proven experience with the IT support environment, coordinating service desk activity Strong technical skills across end user support Confident across Windows and Microsoft 365 Excellent communication skills Responsibilities: Supporting and taking leadership of the service desk Lead daily operations to ensure a high-quality support experience Manage and coordinate the workload, ensuring deadlines are met and prioritizing the workload Onsite support Providing hands-on onsite support including device setup, meeting room support, and helping personnel within the office Technologies: Support Microsoft 365 Windows Office 365 More: We are a reputable Construction Company based in Thetford, currently looking for an IT Support Lead to join our growing and fast-paced team. This role presents a fantastic opportunity for an experienced individual to contribute to the service desk, ensuring high-quality support to our staff while being a leader in daily operations. last updated 18 week of 2026