Job Description
Posted Friday 1 May 2026 at 00:00
Your primary responsibility will be to provide a professional support to the Delivery Department
Seasonal: Until 28 June 2026
Rota: Full time, Every Monday, Wednesday and Friday 09:00-18:00, alternate Tuesday and Thursday 09:00-18:00 with alternate weekends Saturday 09:00-18:00 and Sunday 08:30-17:00
Main duties and responsibilities:
* Assisting the Driver in providing a courteous and efficient delivery service
* Lifting of bulky items
* Assembly of garden furniture
* Assisting with customer queries
* Assisting with other tasks within the garden centre when deliveries are complete
* Be aware of the relevant goals of the business plan and the part you have to play
* Work with colleagues in a respectful and flexible manner.
The role may require some driving and therefore applicants must have a full, clean driving license. A forklift licence would also be an advantage.
To be successful in this role, we are looking for people:
* Good interpersonal skills
* High level of accuracy
* Methodical
* Experience of working in a similar environment is advantageous
Rewards & Benefits
We want our employees to be known for their friendliness, helpfulness, and good customer service, with their whole ethos being ‘nothing is too much trouble for our customers’. In turn we will provide an extensive benefit package, please see below.
* Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
* Holiday (including bank holidays): 5.6 weeks on joining increasing to 6.2 week after 2 years’ service and 6.6 weeks after 5 years’ service.
* Bonus: We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date)
* Pension: We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested.
* Attendance: After one year’s service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
* Made A Difference Scheme (M.A.D): A reward scheme for team members who make a difference to our business through outstanding customer service, over and above normal duties or initiatives that have grown / inspired the business. There is a monthly winner. All winners select a gift to receive.
* Learning & Development: You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need.
* Birthday: After 6 months service if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply). If you have 2 years service on your birthday, you will receive a £25 Squires gift voucher (pro rata for less than 40 hours).
* Cycle2work scheme: After 1 year’s service, a government initiative which offers a 25% to 39% saving on new cycling equipment. This cost is deducted out of your pay over 12 or 19 months.
* Child's first day at school: After 1 year’s service come in late and go home early on your child's first day of school life, so that you can be there to take them and pick them up from school on their first day.
* RHS Membership or a Tree / Shrub: After 1 year’s service Squire's employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership.
* Employee Assistance Programme (EAP): After 2 years service employees are eligible to join an EAP, that gives them access to a range of wellbeing resources, etc.
* Retirement: After 15 years service if you are retiring and have over 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
* Free Parking: Available to all employees in the designated parking areas on our site.
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