You will play a pivotal role in recruiting and enrolling learners, ensuring that they are provided with information, advice and guidance to allow them to make an informed decision relating to their learning journey. You will ensure that we match the right learner to the right programme.
Whilst we can’t promise that every day will be the same, your key responsibilities are likely to be:
- Taking responsibility of the learner application system for your designed geographical or curriculum area, enrolling learners onto our training courses, ensuring that they are provided with all relevant information, and supporting with any queries.
- Utilising technology to pre-enrol learners, maintaining contact with them to support them to complete their enrolment before their training course starts, as well as checking their enrolment forms for errors and omissions.
- Attending face-to-face enrolment sessions across your designated geographical area, as well as supporting other areas during busy periods, and online enrolments.
-Finalising all enrolment processes in a timely and accurate manner so that teaching can commence.
- Accurately registering learners with Awarding Organisations.
- Administration duties within our Skills Hubs – where applicable. To include greeting visitors, following Health & Safety guidelines, stock taking and management of resources, ensuring secure opening/closing procedures and general tidiness of the Hub.
- Data inputting of learner and qualification details onto our internal CRM(s).
The Benefits
- 25 days holiday plus public and bank holidays
- Purchase scheme for up to 5 additional days annual leave
- Birthday and Christmas Eve off
- Flexible working
- Health Shield scheme
- Life insurance
- Enhanced maternity, paternity and adoption pay
- Sick pay
- Bereavement leave
- Employee Assistance Programme
- £1,000 Employee referral bonus scheme
About You
- Strong ICT skills, including experience of CRM’s and Microsoft Teams.
- Excellent interpersonal and communication skills to establish and maintain trusting relationships with learners, motivating and supporting them throughout their training journey.
- Strong collaboration skills to work alongside sales and other stakeholders
- Attention to detail and organisational abilities.
- Familiarity with the adult skills training landscape, funding regulations, and quality assurance frameworks (advantageous).
- UK Driving Licence and own vehicle.
- Must be able to travel across designated geographical areas, as well further afield where required. The role is hub based in Bradford or Huddersfield.
About Us
- Realise helps more than 17,000 learners every year to achieve their goals. We only specialise in the areas we have in-depth expertise in, that’s early years & education, health & social care, transport, business skills, and adult skills.
- Our mission has always been clear, to deliver great training programmes.
- We promote the wellbeing of all our learners and our employees and are fully committed to safeguarding, safer recruitment and fulfilling our Prevent Duty obligations.
- Please be aware that all successful applicants will undergo a DBS and online search check at the job offer stage. We request proof of qualifications and the Right to Work in the UK.
-Realise is committed to investing in the latest technology to support our learners and teams. As part of our quality assurance and training processes, we may occasionally record audio and visual content. By applying, you acknowledge and accept this as part of our working environment.
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