STK General Manager - The Gantry Hotel London
STK Steakhouse is the global leader in Vibe Dining. With energetic, high-end restaurants and bars in cities like Las Vegas, New York, Miami, London, and many more.
We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes. Get started on a career path as we are always looking for individuals that are looking to grow and develop.
A fantastic and rare opportunity has become available for an exceptional General Manager to join our STK Steakhouse & Rooftop Bar in Stratford, East London. The successful candidate will be fully accountable for the restaurants guest experience, finance, sales growth, legal compliance, and team development for both FOH and BOH. The General Manager will work closely with the The Gantry hotel and The One Group to run a smooth and successful operation in terms of finance, product and people. The General Manager will take full charge of the controllable lines of the P&L as delegated and delivers the budget.
Apply now to join the world of VIBE DINING as a key part of the guest experience!
GENERAL MANAGER (GM) POSITION OVERVIEW:
The General Manager is responsible for managing, driving, and overseeing all operational aspects of the business. This person is the central point of contact for the Restaurant at all times and is responsible for clearly distilling information and communicating to staff, Director of Operations and Hotel.
Key Accountabilities
Operations Management
Manage, lead and take charge on delivering exceptional guest experience
Ensure service is maintained at the utmost of quality levels through proper execution of the sequence of service
Maintain overall vision - Business and marketing objectives
Develop risk management and mitigation strategies
Work with our partners of The Gantry Hotel
Maintain all corporate mandates
Update and track daily reports
Staffing and Team Development
Analyse staffing requirements, develop iteration plans, and assess opportunities for future growth
Interview, screen, and recruit job applicants
Coach, train and develop management and hourly staff
Responsible for Team performance - morale, productivity - Rally the troops
Manage regular review of performance for Management and Hourly staff within the Performance Management guidelines
Fiscal Responsibility
Forecasting and budget writing
Monitor activities and expenses and reporting financial monthly results
Set and monitor sales forecasts and profitability reports
Keep Director of Operations informed of sales and key issues
Increase sales through marketing, and incentives for staff to raise check average.
Maintains budgeted revenues, cost of sales (COS), labor & supplies. Reviews monthly profit and loss statement and acts on all variances.
QUALIFICATIONS/PRIMARY JOB REQUIREMENTS
Minimum 8 years professional hospitality experience; High volume experience
Food and Safety training
Excellent management, delegation, and presentation skills
Strong influence, interpersonal, verbal, and written communication, problem solving a
General business acumen
Expert knowledge of all Restaurant computer systems (e.g., MICROS and Opentable) Finds problem areas, develops solutions, and gets the job done
WHAT WE OFFER
Competitive Salary between 55 - 65k
Holidays: 28 days' holiday including 8 public holidays
Contributory pension scheme
Income Protection
Life Assurance
Discount at STK Steakhouse globally
Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
Awards and Recognition Programs: Join a culture of recognition and reward, with loyalty bonuses and referral incentives
Career growth: fantastic opportunity to progress
Meals on duty